1. General provisions
1.1. This User Agreement determines the procedure for making transactions for the purchase of goods and services on the site https://edigitalsproduct.com/, as well as the cases and procedure for termination (cancellation) of completed transactions.
1.2. Goods and services refer to various digital goods and services. The list of such goods and services may change over time, both upwards and downwards. The site at any given time contains an up-to-date list of goods and services available for purchase.
1.3. The user buys goods and services for personal use. If the User has purchased a product or service for commercial use (i.e. for resale or for use in the provision of services to third parties), the site https://edigitalsproduct.com/ is not a participant in further transactions accompanying the movement of the relevant product or services.
1.4. Any product or service purchased by the User on the site https://edigitalsproduct.com/ is not and cannot be treated as content protected by any copyright.
1.5. By becoming a client of the site https://edigitalsproduct.com/, the user agrees to receive mailings and promotional notifications sent out by the site. The site has the right to attract customers by any advertising means, such as, but not limited to: search queries, affiliate programs, advertising links on other resources, mailing informational announcements, etc.
2. Purchasing a product or service
2.1. In the process of purchasing a product or service, the User receives detailed step-by-step instructions on how to complete the transaction. Compliance with the instructions allows you to eliminate errors when making a transaction, such as:
- the purchase of the wrong product or service that the User is going to purchase;
- purchasing the same product or service twice;
- incorrect payment for purchased goods and services etc.
3. Receipt of the purchased product or service
3.1. The product or service is sent to the User at the details specified by him.
Dispatch is carried out automatically immediately after payment for the purchased product or service, unless otherwise indicated in the information about the relevant product or service.
The user should be attentive to entering the details by which he intends to receive the purchased product or service. The site https://edigitalsproduct.com/ is not responsible for the non-provision of a product or service if the User has incorrectly specified the details for receiving them.
4. Refund of money paid for a product or service
4.1. The return of the purchased goods or services on the one hand and the return of the payment received by the site on the other is possible in the following cases:
- duplication of the order, that is, if the user purchased the same product and / or service twice, without counting on it;
- if the product or service purchased by the user does not correspond to the technical description or user parameters indicated on the site;
- if the sold product or service turned out to be inoperable;
- if the User has not received the purchased product or service within 72 hours after the transaction on the site https://edigitalsproduct.com/.
4.2. If one of the above cases occurs, the User must contact the site administration in writing by writing a letter to the email address support@edigitalsproduct.com. The letter must indicate:
- name of the purchased goods and/or services;
- the number of over-purchased units (if there was a duplication of the purchase);
- what is the non-compliance of the product or service with the parameters declared on the site (technical description, for the relevant case);
- approximate time and date of the purchase;
- other facts and circumstances that are relevant to the transaction.
4.3. The User will be notified in writing about the consideration of the letter and subsequent actions to the e-mail address from which the corresponding request will come, within 48 hours from the moment it is received.
4.4. The user does not have the right to exchange the purchased product or service for another product or service offered by the site, if there is no fault of the site in an error in the transaction.
5. Cases where a refund is not possible
5.1. The user does not have the right to return the money paid when purchasing a product or service in the following cases:
- if the purchased product or service corresponds to the technical description and user characteristics indicated on the site;
- if the User simultaneously purchased several different, but similar in terms of user characteristics, goods or services; in this case, the site administration will consider that the User has purchased several goods or services with the intention of trying them out and refusing to purchase those that seem less attractive to him;
- if the User incorrectly indicated the details for receiving the goods or services, and because of this did not receive the shipment.
5.2. The site administration hopes that the User's compliance with this User Agreement will allow avoiding misunderstandings and inaccuracies when concluding and executing transactions on the site https://edigitalsproduct.com/.
Happy shopping!