Terms of use
Terms used
Site https://edigitalsproduct.com/ - a site owned by the company SORANO SV s.r.o., created for e-commerce.
Goods and services - digital products offered by the site for purchase by the User
User - an individual or legal entity purchasing goods and / or services on the site https://edigitalsproduct.com/ .
Transactions - transactions for the acquisition and payment by the User of goods and / or services on the website https://edigitalsproduct.com/.
- Acceptance of the User Agreement
1.1 Acceptance of the User Agreement is carried out by the User putting a "tick" in the field "I have read this User Agreement and agree to comply with it", located under its text.
1.2 Acceptance of the User Agreement means that the User has read its provisions, does not object to its content and undertakes to comply with it when making purchases on the site https://edigitalsproduct.com/.
1.3 The User Agreement is also considered to be actually accepted by the User if he makes a purchase on the site https://edigitalsproduct.com/ and pays for the purchased product or service.
- General provisions
2.1 This User Agreement determines the procedure for making transactions for the purchase of goods and services on the website https://edigitalsproduct.com/, as well as the cases and procedure for termination (cancellation) of completed transactions.
2.2 The User Agreement is permanently posted at https://edigitalsproduct.com/.
2.3 The site administration has the right to amend this User Agreement from time to time. At the address specified in paragraph 1.2, there is the current version of this User Agreement indicating the date from which it entered into force.
2.4 The list of goods and services offered for sale by the site https://edigitalsproduct.com/ may change over time, both upwards and downwards. The site at any given time contains an up-to-date list of goods and services available for purchase.
2.5 The user buys goods and services for personal use. If the User has purchased a product or service for commercial use (i.e. for resale or for use in the provision of services to third parties), the site https://edigitalsproduct.com/ is not a participant in further transactions accompanying the movement of the relevant product or services, and is not responsible for their performance and execution.
2.6 Any product or service purchased by the User on the site https://edigitalsproduct.com/ is not and cannot be treated as content protected by any copyright.
2.7 By becoming a client of the site https://edigitalsproduct.com/, the user agrees to receive mailings and promotional notifications sent out by the site. The site has the right to attract customers by any advertising means, such as, but not limited to: search queries, affiliate programs, advertising links on other resources, mailing informational announcements, etc.
2.8 If the User got to the site https://edigitalsproduct.com/ from a partner site, via a hyperlink placed with the site and in some other cases, the User can receive a bonus in the manner prescribed by the relevant rules of the site.
- Rights, obligations and warranties on the part of the Site https://edigitalsproduct.com/
3.1 Website https://edigitalsproduct.com/ undertakes:
- timely delivery of goods and services purchased by the User;
- carry out a refund in cases specified by this User Agreement;
- promptly respond to written and other requests from the User;
- comply with other conditions of this User Agreement.
3.2 Website https://edigitalsproduct.com/ has the right to:
- change at its own discretion the list of goods and services offered for sale;
- cancel the User's registration on the site and refuse him to make transactions in case of violation by the User of the terms and conditions of this User Agreement;
- ask the User for clarifications on issues related to his registration on the site and / or transactions made by him;
- to send information and promotional materials to the email address specified by the User during registration;
- place on the site informational and advertising banners, links to the products of the partners of the site.
3.3 Website https://edigitalsproduct.com/ guarantees:
- compliance of goods and services offered for sale with technical descriptions and consumer properties indicated on the site;
- timely dispatch to the User of the purchased goods and services;
Timely refund of funds in cases provided for by this User Agreement.
- Obligations, rights and guarantees on the part of the User
4.1 The user undertakes:
- indicate reliable information about yourself when registering on the site https://edigitalsproduct.com/;
- purchase goods and services solely for personal use;
- do not use goods and services purchased on the site https://edigitalsproduct.com/ if this may harm the legitimate interests of third parties;
- be solely responsible for the methods and purposes of using goods and services purchased on the site https://edigitalsproduct.com/;
- not to take actions or inactions that may harm the business reputation and / or material interests of the site https://edigitalsproduct.com/ , its owner, employees and partners, including by disseminating false, inaccurate or distorted information about them;
- immediately notify the administration of the site https://edigitalsproduct.com/ about problems associated with the use of goods and services purchased on the site;
- in case of posting any user materials on the site, be responsible for their accuracy and good faith.
4.2 The user has the right:
- purchase goods and services on the site https://edigitalsproduct.com/ and use its functionality;
- contact the site administration for clarification regarding completed transactions and purchased goods and services;
- contact the site administration in case of disputed and conflict situations for their resolution;
- demand timely delivery of purchased goods and services;
- demand a refund of the funds paid in cases provided for by this User Agreement;
- to express their suggestions and comments regarding the operation of the site, its functionality, the quality of the services provided.
4.3 The user guarantees:
- the accuracy of the information provided by him during registration on the site and in the future about himself;
- its full legal capacity and legal capacity at the time of the purchase (conclusion of the transaction);
- conscientiousness when carrying out operations using the site https://edigitalsproduct.com/, as well as when using goods and services purchased on the site.
If the user in the process of using the site https://edigitalsproduct.com/ and/or goods and services purchased on it, please immediately contact the administration of our site at the email address support@edigitalsproduct.com and report any problems.
- Purchasing a product or service
5.1. In the process of purchasing a product or service, the User receives detailed step-by-step instructions on how to complete the transaction. Compliance with the instructions allows you to eliminate errors when making a transaction, such as:
- the purchase of the wrong product or service that the User is going to purchase;
- purchasing the same product or service twice;
- incorrect payment for purchased goods and services etc.
- Receipt of the purchased product or service
6.1 The product or service is sent to the User at the details specified by him.
6.2 Dispatch is carried out automatically immediately after payment for the purchased product or service, unless otherwise indicated in the information about the relevant product or service.
6.3 The user should be attentive to entering the details by which he intends to receive the purchased product or service. The site https://edigitalsproduct.com/ is not responsible for the non-provision of a product or service if the User has incorrectly specified the details for receiving them.
- Payment for goods or services
7.1 After paying for the selected product or service, the User must pay for them.
7.2 Payment is made using the software available on the site.
7.3 When making a payment, the User accepts and agrees that:
- money is debited from the User's bank card once; if for any reason, in addition to the will of the User, money was debited two or more times, the User must immediately notify the site administration and act in the manner prescribed by the relevant provisions of this User Agreement;
- the site https://edigitalsproduct.com/ and its owner do not store information about the User's bank card;
- after successful payment, the User receives a notification of successful payment (payment confirmation) to the User's e-mail, as well as the necessary information about the delivery of goods or services, other user information, if necessary.
7.4 The user agrees that the amount that will be debited from his bank card may differ slightly from the declared value of the goods or services, as a result of the use of currency conversion operations.
- Refund of money paid for a product or service
8.1 The return of the purchased goods or services on the one hand and the return of the payment received by the site on the other is possible in the following cases:
- duplication of the order, that is, if the user purchased the same product and / or service twice, without counting on it;
- if the product or service purchased by the user does not correspond to the technical description or user parameters indicated on the site;
- if the sold product or service turned out to be inoperable;
- if the User has not received the purchased product or service within 72 hours after the transaction on the website https://edigitalsproduct.com/.
8.2 If one of the above cases occurs, the User must contact the site administration in writing by writing a letter to the email address support@edigitalsproduct.com. The letter must indicate:
- name of the purchased goods and/or services;
- the number of over-purchased units (if there was a duplication of the purchase);
- what is the non-compliance of the product or service with the parameters declared on the site (technical description, for the relevant case);
- approximate time and date of the purchase;
- other facts and circumstances that are relevant to the transaction.
8.3 The User will be notified in writing about the consideration of the letter and subsequent actions to the e-mail address from which the corresponding request will come, within 72 hours from the moment it is received.
8.4 The user does not have the right to exchange the purchased product or service for another product or service offered by the site, if there is no fault of the site in an error in the transaction.
- Cases where a refund is not possible
9.1 The user does not have the right to return the money paid when purchasing a product or service in the following cases:
- if the purchased product or service corresponds to the technical description and user characteristics indicated on the site;
- if the User simultaneously purchased several different, but similar in terms of user characteristics, goods or services; in this case, the site administration will consider that the User has purchased several goods or services with the intention of trying them out and refusing to purchase those that seem less attractive to him;
- if the User incorrectly indicated the details for receiving the goods or services, and because of this did not receive the shipment.
9.2 The site administration hopes that the User's compliance with this User Agreement will avoid misunderstandings and inaccuracies when concluding and executing transactions on the site https://edigitalsproduct.com/.